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At NT Deals, weβre committed to delivering your order efficiently and transparently. Please review the following shipping information before placing your order.
All orders are processed within 1β2 business days (Monday to Friday, excluding public holidays). This includes picking, packing, and arranging dispatch with our trusted courier partners.
We offer standard shipping only within Australia.
Pick-up is not available.
| Shipping Option | Cost | Estimated Delivery Time |
|---|---|---|
| Standard (Metro) | FREE | 3β7 business days |
| Standard (Regional) | FREE | 3β14 business days |
| International | Not available | Not available |
Note: Delivery times may vary due to factors beyond our control such as weather events, public holidays, or courier delays.
Our business is based in Wellard, WA 6170, Australia, and we dispatch from various supplier warehouses located across Australia to ensure faster delivery.
A tracking number will be provided once your order has been dispatched. You will receive tracking updates via email or SMS (if provided at checkout).
Free Standard Shipping applies to all orders Australia-wide.
We do not offer express shipping or international delivery.
Stock is subject to availability at time of order confirmation.
Delivery is handled by courier services and Australia Post, depending on the item size and destination.
If your order becomes undeliverable after processing (e.g., due to courier limitations or out-of-stock issues), your order will be cancelled and fully refunded. You will be notified via email.
We are unable to deliver to the following Australian postcodes due to courier limitations. Orders placed for these areas will be cancelled and refunded:
885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 4477, 4490, 4626, 4822, 4871, 4875, 6044, 6209, 6224, 6290, 6442, 6536, 6562, 6707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260
If you have any questions about your order or shipping process, please contact us at:
π§ info@ntdeals.com.au
Electric Smart Knee Massager Infrared Heating Therapy Machine Elbow Pain Relief
Features:
Specification:
Product type: Smart knee massager
color: White
Product material: ABS+mesh
Input voltage/current: DC5.0V/2.0A
Rated power: 10W
Charging time: 3-4H
Full battery usage time: 2-3H
Battery capacity: 3000mAH
Product weight: 695g
Interface: TYPE-C interface
Certification: CE ROHS FCC FDA PSE quality inspection report
Package list:
1*Host
1*USB cable
1*Manual
Operation:
Secure the product on your knees.
Long press the power button to enter automatic mode.
Short press to turn on/off infrared or laser.
Short press the vibration button to adjust the intensity.
Short press the heating button to adjust the temperature.
Note:
The machine is smart: if the machine recognizes that the machine is not being used, it will automatically shut down within 2 minutes.
Warn:
1. People with osteoporosis, severe fractures, sprains, muscle pain, and acute pain should use it under the guidance of a doctor.
2. This product is not a medical device and is not recommended for medical use.
3. This product contains lithium batteries. Do not disassemble, modify, immerse in water or throw into fire, otherwise the product may be damaged.
4. It is not recommended to use in the following situations:
Have nerve disorders or skin sensory disorders in the legs.
Metal, silicone or plastic material is injected into the knee as a result of a broken bone or surgery.
Unable to sense heat.
Knee sequelae caused by traffic accidents, etc.
Implantation of medical electronic devices that are susceptible to electromagnetic interference, such as pacemakers.
Loss of temperature awareness.
Have malignant tumors.
Have heart disease.
Unstable early in pregnancy or shortly after delivery.
Diabetes can cause sensory impairment.
There are scars on the skin.
ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won\'t be able to intercept packages in transit. Please understand.
NOTE FROM SELLER:
Direct from Manufacturers & Suppliers: We source our products directly from approved manufacturers and suppliers, ensuring top-notch quality and competitive prices.
Nationwide Shipping: Although our business is based in Wellard, we ship from various locations across Australia for efficient delivery to your doorstep. Please note that stock availability on the website is for reference and may change between adding an item to your cart and order processing.
Handling Time: Our dedicated team requires 1-2 business days to carefully pick, pack, and arrange pickup by the courier service once your order is placed.
Delivery Times: Shipping times generally range from 1-7 business days for metropolitan areas and 3-14 business days for regional areas. Shipping times may vary due to external factors beyond our control, such as weather or courier delays.
Cancellation and Return Policy:
We aim to dispatch all products within 1-2 working days after full payment is received. Once we confirm that your order is being processed, cancellation is not possible. The postage fee is non-refundable. Extra postage fees may apply for re-delivery or re-direction requests.
Ensure your shipping address is correct when placing your order, as address changes cannot be made after payment.
Returns are accepted within 30 days of purchase. Items must be unused, in their original packaging, and in resellable condition. For defective products, a free return label will be provided. If you return an item due to a change of mind, a 15% re-stocking fee and any postage costs will be deducted from your refund.
Please note that some products may become undeliverable once processing starts. In such cases, we may cancel your order and issue a full refund.
Delivery typically takes 2-14 business days. We recommend providing a valid contact number for delivery follow-up. Items will be sent via Australia Post or a courier, depending on size and weight.
Important Notice: Delivery Restrictions for Some Products
Please be aware that delivery restrictions apply to certain products. We are unable to process orders for delivery to the following postcodes: 885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 4477, 4490, 4626, 4822, 4871, 4875, 6044, 6209, 6224, 6290, 6442, 6536, 6562, 6707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260. Orders for these postcodes will be cancelled and refunded.
By completing your purchase, you agree to the postage and handling terms outlined above.
| Color: | Blue, Purple, White |
| Size: | 20, 24 |
| Material: | 100% Polyester |


