Heavy Duty Queen Mattress Bag Waterproof Dust Cover

Vendor: genux
Product Type: mattress-protectors
Share:

📦 Shipping Policy – NT Deals

At NT Deals, we’re committed to delivering your order efficiently and transparently. Please review the following shipping information before placing your order.

🕐 Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). This includes picking, packing, and arranging dispatch with our trusted courier partners.

🚚 Shipping Methods & Delivery Times

We offer standard shipping only within Australia.
Pick-up is not available.

Shipping Option	Cost	Estimated Delivery Time
Standard (Metro)	FREE	3–7 business days
Standard (Regional)	FREE	3–14 business days
International	Not available	Not available

Note: Delivery times may vary due to factors beyond our control such as weather events, public holidays, or courier delays.

📍 Shipping Origin

Our business is based in Wellard, WA 6170, Australia, and we dispatch from various supplier warehouses located across Australia to ensure faster delivery.

📦 Tracking

A tracking number will be provided once your order has been dispatched. You will receive tracking updates via email or SMS (if provided at checkout).

❗ Important Delivery Information

Free Standard Shipping applies to all orders Australia-wide.
We do not offer express shipping or international delivery.
Stock is subject to availability at time of order confirmation.
Delivery is handled by courier services and Australia Post, depending on the item size and destination.

📭 Undeliverable Orders

If your order becomes undeliverable after processing (e.g., due to courier limitations or out-of-stock issues), your order will be cancelled and fully refunded. You will be notified via email.

🚫 Restricted Delivery Areas

We are unable to deliver to the following Australian postcodes due to courier limitations. Orders placed for these areas will be cancelled and refunded:

885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 4477, 4490, 4626, 4822, 4871, 4875, 6044, 6209, 6224, 6290, 6442, 6536, 6562, 6707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260

📬 Contact Us

If you have any questions about your order or shipping process, please contact us at:
📧 info@ntdeals.com.au

description

Heavy Duty Queen Mattress Bag Waterproof Dust Cover

This item stands out for the following characteristics:

Full Protection Guaranteed: Shield your queen mattress from water and dirt, ensuring it stays pristine during moves or storage.
Built to Last: Made with thick, waterproof tarp material and reinforced handles for secure, tear-free handling.
Privacy and Ease: Opaque material keeps contents discreet; simple to clean with a wipe and easy to close with a robust zipper.
Versatile & Reusable: Not just for moving�use this durable cover repeatedly to keep your mattress in top condition.

Key features:

Item Dimensions: 20 x 15 x 25 cm.
Item weight: 2 kg.
Package Dimensions: 22 x 17 x 27 cm.
Package weight: 2 kg.

The box includes the product and all its components and a simple instruction set. One product for package.

Change of Mind Return Policy

Upon approval of a COM return, we will issue a prepaid return label. Items must be returned using this label only — returns sent without our issued label cannot be identified or processed by our warehouse, and no refund can be issued.

A restocking fee of 10% of the item price and the shipping fee, plus the return shipping cost (confirmed at the time of authorisation), will be deducted from the refund.

NOTE FROM SELLER:

Direct from Manufacturers & Suppliers: We source our products directly from approved manufacturers and suppliers, ensuring top-notch quality and competitive prices.

Nationwide Shipping: Although our business is based in Wellard, we ship from various locations across Australia for efficient delivery to your doorstep. Please note that stock availability on the website is for reference and may change between adding an item to your cart and order processing.

Handling Time: Our dedicated team requires 1-2 business days to carefully pick, pack, and arrange pickup by the courier service once your order is placed.

Delivery Times: Shipping times generally range from 1-7 business days for metropolitan areas and 3-14 business days for regional areas. Shipping times may vary due to external factors beyond our control, such as weather or courier delays.

Cancellation and Return Policy:

We aim to dispatch all products within 1-2 working days after full payment is received. Once we confirm that your order is being processed, cancellation is not possible. The postage fee is non-refundable. Extra postage fees may apply for re-delivery or re-direction requests.

Ensure your shipping address is correct when placing your order, as address changes cannot be made after payment.

Returns are accepted within 30 days of purchase. Items must be unused, in their original packaging, and in resellable condition. For defective products, a free return label will be provided. If you return an item due to a change of mind, a 15% re-stocking fee and any postage costs will be deducted from your refund.

Please note that some products may become undeliverable once processing starts. In such cases, we may cancel your order and issue a full refund.

Delivery typically takes 2-14 business days. We recommend providing a valid contact number for delivery follow-up. Items will be sent via Australia Post or a courier, depending on size and weight.

Important Notice: Delivery Restrictions for Some Products

Please be aware that delivery restrictions apply to certain products. We are unable to process orders for delivery to the following postcodes: 885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 4477, 4490, 4626, 4822, 4871, 4875, 6044, 6209, 6224, 6290, 6442, 6536, 6562, 6707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260. Orders for these postcodes will be cancelled and refunded.

By completing your purchase, you agree to the postage and handling terms outlined above.

additional information