1. Where do you source your products?

• We order our products directly from approved manufacturers and suppliers.

2. Why might my order ship from different locations within Australia?

• To ensure quick delivery, your order may be shipped from various locations across Australia, depending on the product's availability and proximity to your delivery address.

3. How long will it take to receive my order?

• Delivery times may vary based on the product's location and your address. You will receive estimated delivery times during checkout.

4. Is there a tracking option for my order?

• Yes, we provide tracking information for all orders. You'll receive tracking details once your order is shipped.

5. What if I receive a damaged or defective product?

• Please contact our customer support immediately, and we'll assist you with returns or exchanges.

6. Do you offer international shipping?

• Currently, we only ship within Australia.

7. What payment methods do you accept?

• We accept various payment methods, including credit/debit cards, PayPal and Klarna (Buy now! Pay Later!). You can see the available options during checkout.

8. Can I cancel or change my order after it's placed?

• Orders can be canceled or modified before they are shipped. Contact our support team for assistance.

9. Are your products authentic and of high quality?

• Yes, we guarantee the authenticity and quality of all our products sourced from approved suppliers.

10. How can I contact customer support?

• You can reach our customer support team through our website or by emailing info@ntdeals.com.au.